Range of Pouch Products

Plum Organics

November 8, 2013

Fellow Parents:

We started this company with the mission of providing the very best food to little ones from the very first bite. Because of our unwavering commitment to that mission, I’m writing to inform you that we are conducting a voluntary recall of specific Plum pouch products within our Baby Stage 2, Tots Mish Mash and Kids lines that do not meet our highest quality standards.

We are taking this action because we recently determined that potential spoilage associated with a manufacturing defect may cause some pouches to swell. Parents should not feed any of these products to their children. If you have purchased affected products, please contact us to request a product replacement voucher.

Throughout the coming weeks, you may be unable to find these Plum products on your grocery store shelves. We sincerely apologize for any inconvenience this may cause. Nothing is more important to us than providing the best nutrition for the little ones we serve.

Over the years, Plum has worked hard to earn the trust of parents, and we fully intend on maintaining that trust. We are taking every action to ensure that our highest standards are being met and that we are providing only the best nutrition for our children and yours.

Sincerely,


 

Neil Grimmer
Co-Founder and President


For more information, please call us at (866) 495-3774. To request a product replacement voucher, please complete our online replacement voucher form at www.plumorganics.com/replacement-voucher-request or send an email to info@plumorganics.com with subject line, “Replacement Voucher,” and the following information: first & last name, full address (street, apt #, city, state, zip code), phone number, Best By date, and number of affected pouches.

 

FOR IMMEDIATE RELEASE – November 8, 2013

CONTACTS:
Plum Organics Consumer Hotline:

866-495-3774

Media:
Kara Flynn
Plum Organics
202-821-3888
press@plumorganics.com

PLUM ORGANICS VOLUNTARILY RECALLS A RANGE OF POUCH PRODUCTS

Emeryville, Calif., Nov. 8, 2013 – Plum Organics is voluntarily recalling specific pouch products within its Baby Stage 2, Tots Mish Mash and Kids lines after discovering a manufacturing defect that may cause spoilage in some pouches. Recalled products can be identified by the “Best By” dates ranging from 08/05/14 (August, 5 2014) to 12/08/14 (December 8, 2014) and the letters “AT.”

Plum has determined that the potential spoilage may cause some pouches to swell. Out of an abundance of caution, Plum is removing all pouches with affected codes.

Parents should not feed any of these products to their children. Consumers who have purchased affected products should contact the Plum Organics Consumer Hotline at 866-495-3774 or send an email to info@plumorganics.com to request a product replacement voucher.

“As a father of two, I know how it feels to want nothing but the very best for our kids and yours,” said Neil Grimmer, president and co-founder of Plum Organics. “Over the years, Plum has worked hard to earn the trust of parents, and we fully intend on maintaining that trust. We are taking every action to ensure that our highest standards are being met.”

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Process on how to request a voucher to replace product
First, confirm that your product is part of the voluntary recall by referring to the images & product grid below. Of course, if you are unsure, don’t hesitate to contact the Plum Organics Consumer Hotline at 866-495-3774. Then, you can choose one of the following ways to request a product replacement voucher:

1. Complete our online replacement voucher form at www.plumorganics.com/replacement-voucher-request
2. Send an email to info@plumorganics.com with subject line, “Replacement Voucher,” and the following information: first & last name, full address (street, apt #, city, state, zip code), phone number, Best By date, and number of affected pouches
3. Or, give us a call at 866-495-3774.