Eight Steps to Keep Kids Safe

At Toys“R”Us, Inc., children are at the heart of our business and their safety is our highest priority. We work vigilantly on behalf of our customers to raise the bar on product safety in our stores, while government and regulatory agencies continue to improve safety standards across the toy and baby products industries. We’ve developed a dedicated Safety website, Toysrus.com/Safety, to provide valuable information on product safety, among other topics. There are also eight simple steps parents can take to help ensure they take the appropriate actions to become safety advocates for their children, if there is ever a safety issue with a product in their possession.

  1. REGISTER NEW PURCHASES: Return all product registration cards to the manufacturer (or complete registration online if available) immediately after making a purchase. Read new product instructions completely to ensure proper use, including following all age-grading and supervision recommendations. Keep all instructions and manuals, especially for items like cribs that may have to be assembled and disassembled for use and storage.
  2. TRACK NEW AND PAST PURCHASES: Toys“R”Us, Inc. offers a Product Record List (available here) for you to fill out information as you buy or receive items. You can add products such as car seats, cribs, high chairs, strollers, and swings already owned. By keeping a record of product model numbers and other information, you can easily determine if they are affected in the event of a recall.
  3. BECOME A PRODUCT SAFETY EXPERT: Register your e-mail address at Recalls.gov and Toysrus.com/Safety to receive notifications when a product is recalled. Bookmark Recalls.gov and check all currently owned products to make sure they haven’t been recalled. Check again when you receive gifts. Pay attention to expiration dates (on items like car seats, for example) and keep close track of everyday wear and tear that could impact a product’s safety.
  4. BE MINDFUL OF USING SECONDHAND PRODUCTS: Leading safety organizations recommend against purchasing used cribs, play yards and bassinets. Safety experts also suggest consumers do not buy used car seats, as these could have damage from an accident, or there could be deterioration of materials from sun exposure, which is difficult to detect.
  5. SPREAD THE WORD: Share the Product Record List (available here) with friends, family members, and caregivers (such as daycare centers and babysitters) and encourage them to keep their own document of all baby products currently in their use. Ask them to sign up for recall notifications and check Recalls.gov to ensure all products currently in use are safe.
  6. ASK TOUGH QUESTIONS: Demand to know caregivers’ policies for checking products for safety. When traveling, call your car rental location, hotel, friends or family members to ask what car seats, cribs, high chairs, strollers, and swings you will be using for your child, and before you go, check model numbers against Recalls.gov to make sure all products are safe.
  7. REPORT PROBLEMS: If you encounter safety concerns or problems with products, report them immediately to the Consumer Product Safety Commission (CPSC) via its website, CPSC.gov. If you have a concern regarding a car seat or booster seat, report it to National Highway Traffic Safety Administration (NHTSA) at its website, NHTSA.gov.
  8. TAKE SAFETY SERIOUSLY: Items are not recalled without evidence of potential injury or danger to a child. Ensure that you, your family members, your friends and anyone caring for your child take recalls seriously and remove all unsafe products immediately.

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