The Guest Relations Team is dedicated to providing you with world class customer service. Our team strives to find opportunities to improve our guests' experiences and appreciates all the feedback we receive from our guests.

We provide two convenient ways for guests to contact us. You may e-mail us through the "Contact Us" section of this website or you may call 1-800-Toys R Us. We offer our guests the options of using our automated system for store location and gift card balance information, or speaking with a live representative. Whichever method you prefer, we will do our best to ensure your questions are answered.

There has never been a better time to be a Toys "R" Us Guest.